CARPARK T&C (as at 3 Feb 2025)

 

TERMS AND CONDITIONS FOR SEASON PARKING

 

1. Eligibility and Application

a. All tenants in ORQ and MBFC are eligible for season parking based on first-come-first-serve allocation.  Non-tenant may apply for season parking at ORQ. For every vehicle profile created, there must be an IU number. No duplicate IU number can be used across for all carpark managed by RQAM

 

b. Tenants may be required to show proof of employment in ORQ and MBFC.

 

c. Season parking is only eligible for Singapore registered vehicle with an IU number.

 

d. All new season application shall be effective for the following month. Season parking is strictly not transferable.

 

e. Season parking applications must be submitted on per use basis via the By the Bay (BTB) App.  BTB App is available on App Store, Google Play and Huawei App Gallery.

 

f.  Only vehicles that are company-owned, self-owned, owned by an immediate family member, or are leased are eligible for season parking application.  RQAM reserves the rights to verify the information submitted and request for further documentary proof.

 

g. By submitting a season parking application, the applicant shall be deemed to have:

     i.   declared that the particulars and information are true and accurate

     ii.  read, understood and agreed to be bounded by the terms and conditions set-out herein

     iii. consented to the collection, use and disclosure of season parking personal data, including to third parties, for the purpose of all carpark services which include, but not limited to, payment, administration, operations. 

 

h. In the event where season parking lots are not available, applicants will be placed on the waiting list.  Once a parking lot becomes available, applicants will be notified in accordance to the order of the waiting list.

 

i.    Applicants are reminded to pay the season parking promptly and by the given due date, otherwise hourly charges is served when entering the carpark.

In the event of no payment by the end of the application month, season parking application shall be terminated.

j.    For Corporate tenant who has applied for a lot after the GIRO cut off date ie 20th of the month and it is also subject to lot availability, the tenant is required to pay the season parking charges via Bank Transfer. Season parking will only be activated for the next month after Landlord verifies the receipt of payment.

 

 

2. Season Parking Rates

a. The current season parking rates are as follows:

    

Description

Monthly Rates (With GST)

Remarks

Car

$490.50

Exclude ORQ L3 Carpark

$599.50

For ORQ L3 Carpark only

Motorcycles

$54.50

 

 

b. The season parking rates may be revised from time to time without prior notice.

 

 

 

3. Payment

 

a.    All new applicants need to make payment by the end of the month, otherwise the BTB app shall auto terminate the request.

 

b  Interbank GIRO shall be the default mode of payment.  Other mode of payment acceptable include DBS Max. Please be advised to make payment only once.

 

For payment via DBS Max, an additional non-refundable administration fee of $32.70 for car and $ 5.45 for motorcycle
(with GST) per month shall be added to the monthly season parking rate.

 

      c.    New application approved within 3 working days upon receipt of payment.

             Any applications submitted after 3pm, it is considered as submitted on the next working day.

 

     d. GIRO application takes approximately 8 weeks for approval.  Applicants applying for Giro are required to pay the initial 3 months of season parking fees while awaiting for the approval.

 

     e. GIRO deduction takes places on the 24th day of every preceding month.  Please ensure there are sufficient funds for the deduction.

 

     f.  For unsuccessful Giro deduction, the season parking arrangement shall be deemed to be terminated by the end of the month without prior notice or reminder.

 

 

 

 

4. Termination and Refund

 

a. The season parking can be terminated via the BTB App and the termination must be submitted before the start of the new month. 

 

b. There shall be no refund for any unused period within the month of termination. Please write in to seasonparking@rqam.com.sg for assistance.

 

c. For Season holders paying through monthly giro deduction, please terminate by 18th day of the expiring month to facilitate cessation of the GIRO deduction. Please take note the refund process may take up to 1 month and will be refunded through your giro bank account.

 

d.   The Management, at its sole discretion, terminate an existing season parking by:

     i.     giving at least one month written notice to the season parking holder

     ii.    Immediately upon notice if season parking holder is found to have contravened the terms and conditions set-out herein.

 

 

5. Use of Carpark

 

a. The use of the carpark is subject to the terms and conditions of the Management and the provisions of the Parking Place Act and the rules made thereunder.

 

b. Season parking holders shall park at approved location; otherwise, standard hourly parking charges apply.

 

c. There is no reserved lot for season parking. Season parking holders can park on any available lots (except handicapped lots).

 

d. Motorists who parked indiscriminately will be wheel-clamped and must pay an administration fee of $109.00 (with GST) for release of wheel clamps.

 

e.    Only 1 vehicle will be recognised as Season at any one time. If both vehicles happened to be in the carpark at the same time, the vehicle that comes in later will be charged based on hourly rate.

 

f. Season parking hours are as follows:

 

       Mondays to Fridays: 0600hrs to 1800hrs

  
After the season parking hours, the carpark will still be available for season parking but parking lots are not guaranteed, as the parking lots will be released for hourly parking for visitors.

 

 

 

6. Disclaimer of Liability

 

a. All vehicles are parked at owner’s risk. The Management accepts no responsibility whatsoever of any theft, damage or other misdemeanour to vehicles while parked in the carpark.

 

b. The terms and conditions herein may be changed without prior notice.

 

 

7. Personal Data

 

By providing the information set out in this application, the applicant agrees and consents to Raffles Quay Asset Management Pte Ltd, its Affiliates (as defined in the RQAM Data Protection Policy) and their related corporations (collectively, “RQAM”), as well as their representatives and agents (“Representatives”) collecting, using and disclosing my/our personal data provided above as well as in the records of RQAM from time to time for verification purposes and providing the services the applicant is requesting for.

 

These purposes are set out in the RQAM Data Protection Policy, which is accessible at www.rqam.com.sg/dataprotectionpolicy.