Privacy Policy

Privacy Notice

Personal Data Policy

This Personal Data Policy applies to the collection, use and disclosure of Personal Data via the online app and/or websites relating to Habitap Platform (“the Platform”).

In this Personal Data Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified:-

from that data; or
from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Personal Data cover different types of data and examples of such Personal Data that you might provide to us include but are not limited to the following (depending on the nature of your interaction with us):-

your full name including alias;
your NRIC, passport or other identification number;
date of birth;
gender;
nationality;
contact numbers;
residential and/or mailing addresses; and
location data.

HOW DO WE COLLECT PERSONAL DATA?

Generally, Habitap Pte Ltd (as the developer of the mobile application known as “Habitap”) (“HPL”), the Developer’s Managing Agent, the Management Corporation of the Development or its successor, and the Developers’ or HPL’s related corporations, affiliated companies, service providers, contractors, employees, advisors, consultants or agents (as the case may be) (collectively referred to as “we”, “our” or “us”), may collect Personal Data from you in the following ways:-

when you submit forms to us either physically or electronically;
when you provide any documentation or information through your interactions with us (e.g. telephone calls, letters, emails or face-to-face meetings);
when you register for or use any of our services or facilities provided by us on websites or apps owned or operated by us or when you register as a member of websites or use services on such websites and apps;
when you request that we contact you;
when you have authorised a third party to disclose your Personal Data to us, for example, your landlord/tenant or your estate agent;
when you provide your Personal Data to us in other situations, for example, registering for visitor access to the property development;
when you turn on location service for the App to enable location based functions with the App such as the use of Geofencing; and
when you submit your Personal Data to us for any other reason.

If you provide us with Personal Data belonging to another person, you irrevocably represent and/or warrant to us that you have obtained the consent of that particular person to disclose such Personal Data to us for the purposes as stated in this Personal Data Policy.

WHAT IS YOUR PERSONAL DATA USED FOR?

We will not sell, rent or give away personal data to third parties for commercial purposes without your consent. In general, we collect, use and disclose your Personal Data for the following purposes/uses:-

to communicate with you and/or respond to your queries and requests (including those made on your behalf);
to carry out and manage our administrative and business operations, and comply with internal policies and procedures (which includes enforcement of this Personal Data Policy and the terms and conditions contained herein);
to investigate and resolve complaints, including billing disputes;
to provide media announcements and responses;
to organise promotional, community building or charitable events;
to protect our rights and interests, including without limitation for legal purposes (including but not limited to obtaining legal advice and dispute resolution);
to comply with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on us (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations);
to facilitate the opening or continuation of accounts and establishing or providing you with any products or services that you apply for;
to facilitate the continuation or termination of your application to our products and services (including but not limited to administering contractual arrangements, account maintenance, account closure, processing renewal of contracts and customer relationship management);
to facilitate the daily operation of the products and services (including but not limited to billing, customer service, customer verification, technical support, maintenance and troubleshooting);
to process payment instructions, direct debit facilities and/or credit facilities requested by you;
to enforce repayment obligations (including but not limited to debt collection or filing of claims);
to generate internal reports (including but not limited to annual, operational and management reports);
to administer fee adjustments, refunds and waivers or correcting errors;
to analyse your use of our products and services so as to help us improve, review, develop and efficiently manage the products and services offered by us;
to manage, maintain, develop, use and test the Platform;
to store, host, back up (whether for disaster recovery or otherwise) Personal Data whether within or outside Singapore;
to enable the App to automatically trigger specific App functions based on a geofence set up. E.g the turning on and off of connected lighting or opening of doors;
to carry out purposes which are reasonably related to the foregoing; and
to match any Personal Data held by us which relates to you for any of the purposes listed herein.

In relation to other specific products or services, you may have already been informed and given your consent for additional purpose(s) for which your Personal Data would be collected, used and disclosed. If so, we will collect, use and disclose your Personal Data for these additional purposes as well.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Subject to the provisions of any applicable law, your Personal Data may for the purposes listed above (where applicable), be disclosed to the following:

agents, managers, contractors or third party service providers, to provide content, products and services to you, address your questions and requests in relation to your account(s) on Kandis Residence, as well as our products and services, to activate, deactivate, install, maintain and operate our systems and/or services;
agents, contractors or third party service providers who provide operational services for us, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call centre, security or other operational services to us;
suppliers, vendors or third party service providers in connection with marketing promotions and services offered by us or our preferred partners;
any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving us;
insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorised by law;
the Credit Bureau, or in the event of default or disputes, collection and repossession agencies in relation to the enforcement of repayment obligations for debts;
our professional advisors such as auditors and lawyers;
relevant government regulators (including stock exchanges), statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines, regulations or schemes imposed by any governmental authority;
anyone to whom we assign or transfer or may assign or transfer any of our rights and duties;
banks, credit card companies and their respective service providers; and
any other party to whom you authorise us to disclose your Personal Data to.

TRANSFERRING PERSONAL DATA OVERSEAS

In the event where sharing of information about you, with and between our business corporations and associates or appointed third parties is necessary, we shall take reasonable steps to ensure that your Personal Data transmitted outside of your country of residence is adequately protected. In addition, we shall use best endeavours to ensure that such overseas recipients shall provide a standard of protection for your Personal Data that is comparable to that under the Personal Data Protection Act 2012 of Singapore.

WITHDRAWAL OF CONSENT

You may withdraw your consent for the collection, use and disclosure of your Personal Data at any time. Unless otherwise required by applicable law, we will cease to use your Personal Data within thirty (30) days from the date your request has been received.

However, please be informed that if you withdraw your consent to any or all use of your Personal Data in our possession, depending on the nature of your request, we may no longer be in a position to continue to provide you with some or all of our products or services. Our legal rights and remedies are expressly reserved. Further, we will not be responsible for any costs, expenses, losses or damages whatsoever that are incurred or suffered by you if you choose to do so.

REVISIONS AND UPDATES

This Personal Data Policy will be reviewed from time to time by us. We may also from time to time update this Policy to take account of new laws and technology, changes to our operations and practices and the changing business environment. The latest version of the Personal Data Policy shall apply.

This Personal Data Policy was last updated on 2021